Nolio Reduces Downtime at Sears Holdings by 60-70%

Learn how broadline retailer Sears Holdings achieved Zero Touch Deployment™ with Nolio and drastically reduced errors, decreased downtime, and increased productivity.

Sears USA Retail
Sears Holdings is the USA's fourth largest broadline retailer with over 4,000 retail stores in the United States and Canada.


Speed VS Quality?

A globally renowned retailer, Sears Holdings relies upon a solid reputation to ensure the ongoing continuation of its success.

Ironically, this success was creating an organizational crisis. An expanding customer base, increased retail output and accumulating business demands were putting excessive pressure upon the IT operations teams. Inadequate application deployment processes were creating bottlenecks, errors and delays - threatening the very reputation that earned Sears its success.

Errors and Downtime

While developing in-house Java applications, Sears needed to execute six to seven application deployments a day. This was difficult to maintain and time-consuming, meaning that operations teams were often unable to meet deadlines and downtimes were high. Extreme pressure also meant frequent mistakes were being made, such as engineers forgetting to run scripts or neglecting to configure topology files.

In some cases the mistakes were going all the way through to production, and not getting caught at the user acceptance testing (UAT) environment, creating a very real problem for Sears.

"Something was just not working. There were many errors and it was clear that we needed to fix our processes."

Dmitry Raidman, Devops Engineer, Sears Holdings

Implementing Nolio's Zero Touch Deployment Solution™


Business Benefits

To solve these problems, Sears needed to implement a fully automated, reliable and scalable process. The organization turned to Nolio for the solution.

Previously, Sears only had the capacity to execute full deployments, which took approximately an hour and a half for each environment. After implementing Nolio's fully automated deployment processes, they were able to:

This led to a 60-70% decrease in overall downtime and human errors were eliminated. Operational costs have also plummeted and the companys steadfast reputation remains intact.

Staff Benefits

Highly-trained engineers have been freed from repetitive tedious tasks, writing deployment scripts and manually updating configuration files. Working late nights and weekends to wait for deployments to run are now a thing of the past; Nolios user-friendly system enables staff to deploy applications quickly and easily - confident that no errors will occur. Reports which previously took 30 minutes to compile can now be generated automatically, enabling employees to benefit from a comprehensive overview without losing any of their valuable time.

Key Benefits

"Nolio has transformed our processes. Before Nolio we needed to write, build and execute manual scripts in every environment and this was extremely difficult to maintain. We no longer need to maintain scripts as Nolio has workflows that run across multiple environments, such as Linux and Windows.

I am very excited about the positive changes that we have made over the past few months. Nolios solution has significantly improved the outcome for the organization and the daily working life of its employees."

Dmitry Raidman, Devops Engineer, Sears Holdings

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