Nolio FAQ

Q: What load do agents typically place on servers? What restrictions can be implemented?(Security, Agent)

A: 30Mb memory footprint . Agent is Idle until an automated workflow has been activated on the specific agent machine.

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Q: The stored procedure can be updated by distributing the code to the relevant DB, and run the relevant SQL to update it. Nolio provides both a file distribution, and SQL query actions.(Security)

A: Nolio can read or "manually" insert the Tag name or Remedy ticket number every time a workflow is activated.

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Q: How do agents manage/store credentials to the secure accounts they need access to (e.g. database logons, UNIX accounts for each application)?(Security)

A: Passwords are stored in the DB encrypted(MD5).

Passwords are kept encrypted, being sent to the agents encrypted, and only the agents has the key to decrypt the passwords.
 
Encryption uses 3DES algorithm.


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Q: What security controls are in place around connecting to agents?(Security)

A: HTTPS/SSL
Encryption algorithm after TLS handshake: RC4, 128bit, digest MD5


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Q: What are the change controls around Nolio's workflows?(Security)

A: Nolio has a permission mechanism that allows control over the following levels:
  • Who can create/edit/delete a workflow
  • Who can publish (approve it) to be available for Activation (per Application, per Environment)
  • Who can activate a process (per application, per environment).


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Q: In the scenario where my Nolio Server is communicating to the Execution Server via a VPN connection, does the connection need to be open for the duration of the process run?(Security, Server, Agent, Execution Server)

A: Once the process starts its execution, the VPN to the Nolio Server may be dropped. In this case, you will not be able to get an online status of the progress. If user inputs are required during the execution, the execution server will need to wait for the connection to be restored in order for the user input request to display.

For a better experience, you may set all required “User Inputs” prior to starting the execution, and then in the event that there are no errors during the execution, it will run to the end, updating the Nolio Server once the VPN connection is re-established.

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Q: Why can't I see the process in the environments tab?(Security, Processes)

A: After a process is designed or edited, it's new or edited version needs to be "published". Only a user with significant permissions can publish processes to specific environments. Environments can be labs, production, staging, QA, or any other product life cycle operational server group.

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Q: Does Nolio support version control systems, such as SVN?(Security)

A: Yes, all automation design definitions (Actions, Workflows, Processes,
Components, Architectures) are exportable to a single file that can be
managed in a versioning system.

Nolio has in its current version the capability to export/import any design
definition, this is mainly used for versioning systems and synchronization with different groups working on different Nolio systems inside and outside the organization.

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