Automating Amdocs CES Deployments
Top service providers worldwide rely on the superior technology of Amdocs CES for their convergent billing and customer care needs. The system's high level of scalability and functionality is supported by sophisticated and complex software architecture and a constant stream of updates, upgrades and hotfixes.
The diagram below illustrates the Amdocs CES architecture:
Case Study: The Challenge for Vodafone Romania
Managing the ongoing operations of Amdocs CES at Vodafone's customer site is an extremely complex task. Continuous development and customization must take place across forty-five different application environments; five master databases are employed and the application route to production spans five 'storage' areas. In this extremely complex environment, approximately two hotfix or update deployments are required every week – requiring up to eight hours of maintenance and the valuable time of two highly skilled senior engineers.
Vodafone implemented Nolio ASAP and achieved complete automation of the deployment process in just three days! By implementing its innovative Zero Touch Deployment™ solution, Nolio immediately accelerated time to deployment and eliminated manual errors. Vodafone has realized its primary objective of getting key fixes and enhancements for Amdocs CES to production in minimum time and enjoys a crucial competitive advantage when rolling out new features and services to customers.