Bringing Application Release Operations to IT Service Management
Change Management is an area of IT Service Management that covers upgrades, application deployments, and new version implementation. Managing change typically entails a series of manual steps including: creating a change request, specifying change tasks, scheduling, planning, and applying for all the approvals and user permissions. With Nolio, IT operations can automate change management processes, enforce time windows for process execution, and tie development processes to configuration items in the CMDB. When the change management process begins, Nolio can seamlessly and automatically execute the change, configuration and release operations. Nolio provides status information to an IT Service Management system in real-time so that the operations team has full, up-to-date visibility into the application release process.
Integrating Zero Touch Deployment™ with IT Service Management
Nolio ASAP enables the full integration of Zero Touch Deployment™ within the change management process. Benefits include:
- Link to a Zero Touch Deployment™ Process from within the IT Service Management system
- Schedule automated deployments
- Control and manage automatic deployment processes
- Maintain and integrate all existing rules and data
- Automatically document all deployment processes
- Ensure full control and visibility
The full integration of Nolio's Zero Touch Deployment™ process with IT Service Management minimizes time-to-production, reduces bottlenecks, eliminates manual errors, and ensures IT governance and compliance.